FAQS
FAQs
Why sign up?
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Access to 100's of trade only products.
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Access to trade pricing instore at our Terrace End location.
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Access to trade pricing online - Shop online securely 24/7.
- Free click and collect- target same day collection
- Receive special deals, offers and exclusive new release product updates.
- Receive order delivery/click and collect updates via email or text.
- Update your information, delivery address and contact preferences.
Who Can register?
To obtain Hairdressing/Beauty products from Hairworks Extra with a Hairworks Extra Trade Account you must be either a council registered salon owner/ trading hairdresser in a council registered salon as a chair operator or council registered salon owner/ trading registered beauty professional in a council registered salon.
You must also be a New Zealand resident and Gst registered. You must also have a current Salon Health Inspection Certificate.
Sign up using this form
Do you offer 'On Account'?
Hairworks Extra offer a Cash and Carry Account. Cash and Carry means you are charged for goods as you go and payment is required before goods are released to you.
What payment methods are available?
Instore methods of payment accepted include cash, eftpos, credit card (excluding Amex).
Online payments accepted include credit card.
Online orders- DELIVERY
$249.99 and under: $10.50 shipping
$250.00 and over FREE
Urban New Zealand orders are delivered by Pass the parcel, the target delivery time is between 1-5 working days. Please expect delays at peak times eg: Christmas.
We aim to dispatch goods in 24-48 hours of receiving the order. Orders are dispatched Monday to Friday.
All orders will receive a tracking code via email which can be tracked on www.passtheparcel.co.nz
ONLINE ORDERS-Click and collect
During operating hours we aim for same day pick up or within 24 hours. You will receive email confirmation once your order is ready to be collected. Click and collect pick up is FREE
